24 January 2024
Travel and tourism are industries that thrive on information clarity and swift communication. Seemingly innocuous oversights have the potential to cause a real headache for travellers down the road. A critical aspect of this is how airline Passenger Name Records (PNR) are conveyed to customers. With this in mind, PNR Expert has launched two innovative formats for displaying converted PNRs: the Table Display and the Four-Line. These formats are designed to enhance both clarity and convenience for our clients and their customers.
The Table Display transforms complex flight information into an organized and visually appealing format. This approach separates each flight detail into distinct rows and columns, making it incredibly easy to understand at a glance. It's not just about looks; this format greatly improves readability. Details like flight number, departure and arrival times, any layovers, and more are neatly segregated, reducing the chance of miscommunication.
We've put a lot of effort into the design of this table to ensure it looks modern, slick and professional. Our table format can be personalised to display the flight itinerary in a way that you think your customers will love, with the addition of airline logos, flight duration, and more.
In contrast, the Four-Line List is a layout designed to showcase brevity and efficiency. Each flight's essential details are condensed into just four lines. This format is ideal for communicating via channels like email or social media, where space is limited and clarity is key. It's perfect for clients who need to provide quick, clear flight updates on the go.
The user testing we've run on these formats has been overwhelmingly positive. PNR Expert clients appreciate the ease with which they can now communicate detailed flight information. One user mentioned, "The table format has changed how we share flight schedules with our customers. It's not only easy for our team to prepare, but our customers find it much clearer to understand."
Our data shows a significant uptick in user satisfaction compared to other PNR Conversion services, especially since the introduction of these formats. These metrics are a testament to the effectiveness of the Table Display and Four-Line List in enhancing the PNR sharing and conversion experience.
The introduction of the Table Display and Four-Line List formats represents a significant leap forward in the way airline PNR information is presented and communicated. These formats provide our clients and their customers with clarity, convenience, and adaptability, making the process of sharing flight information more efficient and error-free. We invite you to experience the simplicity and effectiveness of these new formats on our website and join the revolution in airline PNR display.