About Us

Welcome to PNR Expert. Designed by travel agents for travel agents, our web app effortlessly creates accessible travel itineraries from Passenger Name Records. Our goal is to make your job easier, so you can spend less time sifting through data and more time curating memorable travel experiences.

Our Story

We are a dedicated group of travel agents with a collective experience spanning over three decades in both the travel, and development industry. During this time, we noticed a problem. While some sectors of the travel industry have been constantly evolving, the software us agents use has not. We realised we needed to right this wrong. Together our hardworking team has created a tool to make work less stressful and improve workflow.

Our Evolution

It all started one evening in Will’s living room after another frustrating day in the office. Tired of encountering the same problems day after day, he put his lifelong passion for taking things apart and putting them back together, to re-examine how travel agent experience could be improved. Since then, his user-friendly app has been taken up by agents across the globe. The team has now grown to include Kylie, John, and Henry who each bring a unique set of skills to the table. Together they work tirelessly to improve both style and substance of PNR Expert.

Our Commitment to the Environment

At PNR Expert, we are not just committed to enhancing the travel industry; we are also dedicated to making a positive impact on the environment. We have meticulously designed our platform to be as eco-friendly as possible. In addition, we have partnered with environmental organizations to plant trees and offset our carbon footprint. We believe in leading by example and are proud to offer features that allow you to easily offset your own carbon footprint as well.

Our Mission

Each member of the PNR Expert team is really quite fond of the planet, having lived on it all of our lives. We’re also aware that the travel industry can have a negative impact on the environment. The world’s digital carbon footprint is also growing each year. So, we’re doing what we can to ensure this platform is as eco-friendly as possible. We work remotely to save travelling to an office, take steps to reduce unnecessary waste and monitor how much carbon the website produces. Last year, we partnered with an environmental organisation to plant trees to offset our carbon footprint. Whilst we recognise there is more that we could be doing, we are proud to have made a start. Moving forwards, we will continue to look for more ways to work greener and help others do the same.

Join Us

Our mission is simple: to provide a simple and efficient tool to make travel agents lives easier. On that flightpath, we’re doing our bit to make the travel industry more sustainable. We understand the challenges and demands of the travel industry and want to support you with innovatively simple solutions that streamline your processes.

Whether you are a seasoned travel agent or new to the industry, PNR Expert is here to help you. So, sit back, relax and join us on this exciting journey. Thank you for choosing PNR Expert. Let's make travel smarter, simpler, and more sustainable.

Our Team: